Welcome to HAVENOR LLC’s summer apparel collection (T-shirts, shorts, dresses, etc.). Below are answers to frequently asked questions to help you choose and use our products more easily.
- What fabrics are mainly used in our clothing?
Our summer clothing primarily uses breathable and lightweight fabrics such as cotton, linen, and cotton-polyester blends to ensure comfort, sweat absorption, and good breathability, suitable for hot weather.
- How do I choose a size?
We recommend choosing a size based on your height, weight, and preferred fit. If you have any questions, please contact customer service.
- Do you support returns and exchanges?
Yes. Returns and exchanges are possible if the product has quality issues or does not match the order. For non-quality issues, the product must be unworn, unwashed, and in good condition.
- How long does it take to ship?
Orders are usually shipped within 1-3 business days after successful payment. The exact time may vary slightly depending on inventory and logistics.
- Are there any subscription or automatic payment services?
No. All items are one-time purchases and do not involve any subscriptions or auto-renewal services.
- Is trying on or opening allowed?
Trying on is allowed, but for returns, please ensure the item has not been worn for an extended period, has not been washed, and does not affect resale.
- Is there a color difference?
Due to differences in shooting light and display devices, there may be slight color differences in the product. Please refer to the actual product.
- How to track order logistics?
You can view the logistics information on the order details page or track it using the provided tracking number.
- Do you offer wholesale or cooperation?
We support some wholesale and cooperation needs. Please feel free to inquire through the “Contact Us” page.
- How to contact customer service?
You can contact us via email or phone, and we will provide timely assistance.
If you have any further questions, please feel free to contact HAVENOR LLC. We are happy to serve you!